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If you must cancel or rebook your appointment, we understand! We respectfully request that you reach out at least 1 day prior to your appointment in order for us to account for these changes to our schedule. Appointments that are cancelled the day-of or no-showed will be charged 50% of the cost to your card on file- no exceptions.
This policy is to protect and respect both our clients and nurses time. Thank you for your understanding!
Cancellation / No Show Policy
We have a 48-hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels within 48 hours will have a $25 fee automatically charged to the credit card on file:
We respect our Providers’ time as they are booked out weeks ahead. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow our team to continue to provide the highest quality service for you and future patients, as well as value our team members’ time. By scheduling an appointment, you are agreeing to our cancellation/no-show policy.
Refund Policy
We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results. Retail: We do not offer refunds on products purchased. No refund on Gift Certificates purchases.
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We mix your IV bag first thing in the morning so when booking online or via phone, please note everything you want for that visit (i.e bag upgrades, or ingredient substitutions).
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